FAQs
What file formats work?
PDF, PNG, JPG
Do PSD, EPS and Ai files work?
We accept these type of files, however, you must contact us before ordering.
What happens if I skip the “upload your art work”?
No problem, you can send it later. We will contact you after your order is submitted. please send it to
Do I get a proof before printing?
Yes, you will get a digital proof for approval before we print. If you requested changes or modifications to your artwork, we will not print before is approved. Take your time, you won’t be able to make changes to your order after confirmation.
Can you help me with my artwork?
Yes, you will get a digital proof for approval before we print. If you requested changes or modifications to your artwork, we will not print before is approved. Take your time, you won’t be able to make changes to your order after confirmation.
How do I know the size?
(Width x Height). This means that if you are thinking of a 2”x1” rectangle, it will be 2” width by 1” height. Circles are measured by their Diameter.
What is the turnaround time?
Our production time vary and we always post how long it will take, production time starts after approval. Standard shipping is about 3-5 business day by USPS first class In rare cases, USPS has delays or loss of packages. Once a package leaves our hands, we are NOT responsible for shipping loss or delays.
What if my order took longer to arrive?
That is out of our hands, we cannot guarantee transit times.
Are waterproof labels good to be used as “bumper stickers”?
No, they are not “bumper stickers” for the car or windows because they don't have UV PROTECTION.
Do you match colors ?
The colors might vary slightly in each monitor so we can not guarantee that the color that you see in your monitor will be the same as the sticker.If your design has spot. neon or fluor colors, We CANNOT print them, instead we will replace for the matching CMYK.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it starts production.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at Support@CustomStickerLab.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.